Existing orders
Contact michael@cerberusguitars.com with your order number and the email you used at checkout. Reply in your existing thread where possible.
Email order supportCustomer care
Let’s get you to the right place.
Returns and resolutions
For help with an unresolved order, refund or repair, contact info@cerberusguitars.com.
Returns and resolutions contact informationProducts and dealers
For guitar model and archive questions, contact info@cerberusguitars.com. Dealers and distributors can contact wholesale@cerberusguitars.com.
Contact detailsFrequently asked questions
Can I buy the guitars in More of Our Work?
More of Our Work shows past builds, not current stock. Only individually verified and approved instruments appear in Available Now.
Are all guitars with the same model name identical?
No. Specifications and finishes can vary by build. Check the details for the individual guitar.
Where can I check pricing and stock?
Check the exact dealer listing and ask that dealer to confirm availability before ordering. This informational website is not open for direct sales.
Which string count and scale length should I choose?
Start with your tuning and how you like to play, then compare the published specifications for each build. Email info@cerberusguitars.com with your tuning and the models you’re considering.
Who helps with an existing order?
Email michael@cerberusguitars.com with your order number and the email you used at checkout. Reply in your existing thread where possible.
How do I ask about becoming a dealer?
Email wholesale@cerberusguitars.com with your store name, location, website and models of interest.
Find Your Cerberus · Explore historical builds · Dealer directory