Let’s get you to the right place.
Location
Private Residence
San Antonio, TX 78227
The public location display is not a return, service or drop-off address. Contact us for the appropriate instructions before sending an item or arranging a visit.
Product questions
Email info@cerberusguitars.com with the model, string count, intended tuning and your country. Include a photo or listing link if useful.
Existing orders
For help with an existing direct purchase, email info@cerberusguitars.com with your order number and a brief summary. If you already have a support conversation, you may reply in that thread. Do not send card numbers, security codes, passwords or bank-account details by email.
Dealers and distributors
Email wholesale@cerberusguitars.com with your store name, website and location.
Read the FAQ