Returns & Resolutions

For help with an unresolved order, refund request, shipment, or support matter, email info@cerberusguitars.com.

What to include

• Your order number.
• A concise summary of the issue and the update or help you are requesting.

Do not send card numbers, security codes, passwords, or bank-account details by email.

For the existing terms, read our Return Policy. For other inquiries, visit Contact.